The Smiota Technology Platform

Explore the APIs and integrations behind our secure, stable, and hardware agnostic delivery platform.

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APIs & Integrations

We have extensive REST-based APIs running in the cloud available to support many different types of integrations. Our customers and partners utilize these APIs for many different use cases ranging from integrating with backend systems for user data syncing, integrating our functionality into their own user-facing application to completely controlling the smart lockers with their own applications. Some common use cases include:

  • Locker Remote Control & Management APIs
  • Single Sign-on (SSO)
  • User Data Management APIs
  • Package Management and Tracking APIs
  • APIs for integrating with custom applications
  • Bulk Data Extraction (APIs, Scheduled Jobs, sFTP and other options)

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Technology Architecture

Our development team has created technology that can be integrated in partner delivery applications or customer-facing application services. With features that can be deployed in real-time, learn how you can integrate Smiota’s last yard delivery solutions into your product.

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Security & Scalability

Smiota’s logistics and delivery platform provides complete chain of custody and security for the end user. Your company can grow its infrastructure with our network of smart lockers connected to the cloud.

Deployment Architecture

Your customer data is safely encrypted in AWS Redshift with hourly backups to ensure information is always up-to-date.

Virtual Private Network

Secure access to your own network to make sure control panel and analytics are only accessed by approved users.

Encrypted Database

Your data is stored securely in encrypted Amazon Web Services (AWS) cloud servers.

Disaster Recovery

Our system backups to AWD RDS hourly, ensuring your data will always stay up and running smoothly.

Agnostic Hardware Platform

Smiota L-DOS sets us apart from other smart package management companies. Smiota’s Locker Delivery Operating Systems (L-DOS) and leading cloud platform enable secure last-yard delivery of goods to leading hardware manufacturers such as Sanmina.

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Reporting & Analytics

Get real time data on your logistics operations. Use the automated reporting features of Smiota. With real-time updates and feeds, you can get clear insight into how many packages are being delivered to specific locations over time. Rest assured that you’re always connected to what’s happening on the ground with live updates and 24/7 customer support.

Real-time Dashboards

Get live updates with reports that tell the true story of your logistics operations. Our dashboards tell you everything you need to know about your business.

Event Driven Notifications

Triggered events are pushed through API’s, such as opening the locker door through a customer application or delivery notification sent from Smiota.

Real-time Locker Diagnostics

Troubleshoot a locker virtually using locker diagnostics. We have 24/7 customer support to provide technical guidance on anything that comes up.

Reports & Bulk Data Export

Monitor your business with various reports and our SLA management tool. Extract data in bulk to use in the BI tool of your choice.

 
 

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