5 Facts About BOPIS That Might Surprise You

By: Smiota
Retail Leave a Comment

Online shopping

When retailers started tinkering with alternative fulfillment options like click and collect, no one could be certain the strategy was going to be successful. Luckily for early adopters and those just getting into the swing of things, statistics show that not only did the buy online, pick up in store (BOPIS) method catch on, but it’s going like gangbusters. Nearly … Read More

Take Cues from These Retail Giants to Boost Your BOPIS Game

By: Smiota
Retail Leave a Comment

Target

Launching and evolving your click-and-collect system isn’t a perfect science. Take cues from these retail giants on how to create a successful BOPIS strategy. Target BOPIS Launch: 2015 Delivery methods: Delivery, drive-up, and in-store pickup STORES Top 100 Retailers List Position: #7 Target is a classic go-to for customers to scoop up holiday gifts, back to school clothes, dorm room … Read More

All Aboard the BOPIS Train: Ways to Advertise Your Click and Collect Delivery Options

By: Smiota
Retail Leave a Comment

click and collect

The Buy Online, Pick Up in Store (BOPIS) delivery model is quickly gaining traction in the retail industry. One survey found that for some retailers (28.8% of all respondents), BOPIS orders accounted for up to 30% of their online revenue. It’s clear that click and collect is a popular delivery choice with today’s convenience-driven customers, but getting the word out … Read More

Digitize the Shopping Experience to Fuel Growth

By: Smiota
Retail Leave a Comment

click and collect grocery

Retail headlines are peppered with stories of brands like Toys R Us, J. Crew, and Sears closing up shop. However, strong sales tell a different story for retailers like Walmart, Target, and Safeway. The latter all have something critical in common: they’ve all gone through digital makeovers to reinforce their omnichannel strategy. Thanks in part to adopting a digital culture, … Read More

The Do’s (and Must’s) of BOPIS

By: Smiota
Retail Leave a Comment

Man holding shopping bags

Customers love shopping online, and they’re rapidly warming up to the idea of picking their online purchases up in store. The flexibility and control Buy Online, Pickup in Store (BOPIS) offers has prompted retail giants from Amazon to Target and Home Depot to expand their product delivery options. If you have a BOPIS strategy and infrastructure already in place, you’re … Read More

Play It Cool With Refrigerated Package Lockers

By: Smiota
Retail Leave a Comment

Refrigerated Package Locker

More and more shoppers are choosing to buy online and pick up in store (BOPIS). In fact, BOPIS is now the second most popular delivery method. And it’s not just your occasional wardrobe upgrade or last-minute wedding gift consumers are clicking and collecting — it’s groceries, too. By 2024, seven out of 10 consumers will feed their families with food … Read More

BOPIS: Happy Customers, Happier Businesses

By: Smiota
Retail Leave a Comment

BOPIS Customer

Buy Online, Pick Up In Store (BOPIS or BOPUS) offers today’s multi-tabbing, multi-tasking customers the latest convenience of e-commerce. To capture the quick eye (and the quicker forefinger) of online consumers, big and small retailers alike are turning to the industry’s latest value proposition. According to The eMarketer E-commerce Insights Report, half of online users opt for BOPIS, revealing growth … Read More

5 Must-Haves for a Successful Click and Collect System

By: Smiota
Retail Leave a Comment

Retailers like Target, Kroger, and Walmart are fervently growing their click and collect, or “Buy Online, Pick Up In Store” (BOPIS), capabilities as a response to consumer demand for more convenient fulfillment options. And while customers love being able to dodge shipping costs and quickly retrieve items, retailers reap the benefits of click and collect, too. In a report by … Read More

Retail Trends Guaranteed to Shake Up the Industry

By: Smiota
Retail Leave a Comment

Couple shopping

Retail giants like JC Penny, Sears, and Macy’s have been making headlines the past couple years as they close brick-and-mortar locations at an alarming rate. The news of successful companies succumbing to the changing retail landscape can make it easy to buy in to “retail apocalypse” skepticism. Despite sensational headlines, the end of retail isn’t exactly upon us. Instead, traditional … Read More

Improve Your Customer Experience With Easy In-Store Returns

By: Smiota
Retail Leave a Comment

Shopping

Consistently offering a great customer experience has been proven to positively impact your bottom line. There are endless ways to improve customer experience, but in this article, we’re going to focus on the in-store return process, more specifically, how to make it easier on shoppers. Before we dive in, remember not to associate “returns” with “lost sales.” Making it simple … Read More