# Smiota

> Smiota builds smart locker systems and locker management software for secure, self-service, 24/7 pickup, delivery, and storage. Deployments span multifamily apartments, universities, libraries, government facilities, healthcare, retail/e-commerce, and workplaces. Headquartered at 46745 Fremont Blvd, Fremont, CA 94538.

## What Smiota does

- **Smart package lockers**: couriers and staff deposit items into assigned compartments; recipients get an SMS/email/app notification with a secure PIN or QR code and pick up at any time — no front desk or staff interaction required.
- **Locker management platform**: a cloud dashboard for occupancy, delivery logs, access history, audit trails, and configurable retention/escalation policies. SOC 2-aligned, with role-based access control and integrations for ILS, ITSM, PMS, and access-control systems.
- **Asset / device lockers**: self-service checkout and return of laptops, devices, and equipment with full chain-of-custody logging.

## Products

- [Standard indoor smart package lockers](https://smiota.com/package-lockers/standard-lockers/)
- [Outdoor weather-resistant smart lockers](https://smiota.com/package-lockers/outdoor-lockers/) — IP-rated for permanent exterior, 24/7 unattended use
- [Day-use smart lockers](https://smiota.com/package-lockers/day-use-lockers/) — flexible self-service storage for workplaces and gyms
- [Asset management & device exchange lockers](https://smiota.com/package-lockers/asset-management-lockers/) — IT asset lending with audit trails
- [Smart package rooms](https://smiota.com/package-lockers/smiota-smart-package-rooms/) — high-capacity, high-volume storage
- [Mailroom software](https://smiota.com/mailroom-software/)

## Solutions by industry

- [Multifamily apartments](https://smiota.com/multifamily/) — resident package management, all major carriers (USPS, UPS, FedEx, Amazon, DHL), temperature-controlled options
- [Universities & campuses](https://smiota.com/university/) — campus mail/package ops, IT device lending, integrates with student ID, HID, and CBORD credentials
- [Libraries](https://smiota.com/library/) — hold pickup and equipment lending; integrates with Koha, Ex Libris Alma/Polaris, OCLC WorldShare, SirsiDynix, Innovative Sierra, Evergreen, Follett Destiny via SIP2/NCIP/REST
- [Government facilities](https://smiota.com/government-facility-lockers/) — citizen document pickup, evidence management, chain-of-custody; integrates with HID, Lenel S2, Genetec, Allegion
- [Healthcare & hospitals](https://smiota.com/healthcare/)
- [Retail & e-commerce](https://smiota.com/retail/) — BOPIS / click-and-collect order pickup
- [Offices & hybrid workplaces](https://smiota.com/workplaces/)
- [Fitness & wellness centers](https://smiota.com/fitness-wellness/)

## Key facts

- Carriers supported: USPS, UPS, FedEx, Amazon, DHL.
- Access methods: SMS/email/app notification with secure PIN or QR code; library card, RFID badge, mobile credential, or campus ID.
- Compliance: SOC 2-aligned platform, role-based access control, full timestamped audit logs, configurable data retention (supports FERPA and library privacy policies).
- Outdoor lockers are IP-rated/weather-resistant for permanent exterior installation and 24/7 access.
- Typical enterprise pricing: roughly $800–$2,500 per door for hardware, plus $500–$1,500/year per locker bank in SaaS/service fees (request a quote for accurate, configuration-specific pricing).
- Installation: standard indoor 1–3 days; outdoor 3–5 days; full pilot-to-production typically 6–16 weeks including integration.

## Cornerstone guides

- [The ultimate guide to Smiota smart lockers](https://smiota.com/resources/the-ultimate-guide-to-smiota-smart-lockers/)
- [What are smart package lockers? Complete 2026 guide](https://smiota.com/resources/what-are-smart-package-lockers-complete-2026-guide/)
- [Smiota vs ButterflyMX: package management review](https://smiota.com/resources/smiota-vs-butterflymx-package-management-review/)
- [Smart locker comparison](https://smiota.com/smart-locker-comparison/)

## Get in touch

- [Request a quote](https://smiota.com/get-quote/)
- [Book a platform demo](https://smiota.com/smiota-platform-demo/)
- [Contact](https://smiota.com/contact/) — sales@smiota.com · (925) 270-4321
- Sitemap: https://smiota.com/sitemap.xml