Digitize the Shopping Experience to Fuel Growth

Waheed RasheedRetailLeave a Comment

click and collect grocery

Retail headlines are peppered with stories of brands like Toys R Us, J. Crew, and Sears closing up shop. However, strong sales tell a different story for retailers like Walmart, Target, and Safeway. The latter all have something critical in common: they’ve all gone through digital makeovers to reinforce their omnichannel strategy. Thanks in part to adopting a digital culture, … Read More

The Do’s (and Must’s) of BOPIS

Waheed RasheedRetailLeave a Comment

Man holding shopping bags

Customers love shopping online, and they’re rapidly warming up to the idea of picking their online purchases up in store. The flexibility and control Buy Online, Pickup in Store (BOPIS) offers has prompted retail giants from Amazon to Target and Home Depot to expand their product delivery options. If you have a BOPIS strategy and infrastructure already in place, you’re … Read More

Play It Cool With Refrigerated Package Lockers

Waheed RasheedRetailLeave a Comment

Refrigerated Package Locker

More and more shoppers are choosing to buy online and pick up in store (BOPIS). In fact, BOPIS is now the second most popular delivery method. And it’s not just your occasional wardrobe upgrade or last-minute wedding gift consumers are clicking and collecting — it’s groceries, too. By 2024, seven out of 10 consumers will feed their families with food … Read More

BOPIS: Happy Customers, Happier Businesses

Waheed RasheedRetailLeave a Comment

BOPIS Customer

Buy Online, Pick Up In Store (BOPIS or BOPUS) offers today’s multi-tabbing, multi-tasking customers the latest convenience of e-commerce. To capture the quick eye (and the quicker forefinger) of online consumers, big and small retailers alike are turning to the industry’s latest value proposition. According to The eMarketer E-commerce Insights Report, half of online users opt for BOPIS, revealing growth … Read More

Unbeatable Benefits of Package Lockers for Retail Stores

Waheed RasheedPackage Management Systems, RetailLeave a Comment

There are dozens of technology-driven retail trends to experiment with these days, but package lockers specifically are making a significant impact on the industry. Package lockers are practical and easy to use, and they offer unmatched convenience for both retailer and shopper. But beyond their surface level functionality, package lockers bring plenty more unbeatable benefits to the table. Unbeatable Benefits … Read More

5 Must-Haves for a Successful Click and Collect System

Waheed RasheedRetailLeave a Comment

Retailers like Target, Kroger, and Walmart are fervently growing their click and collect, or “Buy Online, Pick Up In Store” (BOPIS), capabilities as a response to consumer demand for more convenient fulfillment options. And while customers love being able to dodge shipping costs and quickly retrieve items, retailers reap the benefits of click and collect, too. In a report by … Read More

Retail Trends Guaranteed to Shake Up the Industry

Waheed RasheedRetailLeave a Comment

Couple shopping

Retail giants like JC Penny, Sears, and Macy’s have been making headlines the past couple years as they close brick-and-mortar locations at an alarming rate. The news of successful companies succumbing to the changing retail landscape can make it easy to buy in to “retail apocalypse” skepticism. Despite sensational headlines, the end of retail isn’t exactly upon us. Instead, traditional … Read More

Improve Your Customer Experience With Easy In-Store Returns

Waheed RasheedRetailLeave a Comment

Shopping

Consistently offering a great customer experience has been proven to positively impact your bottom line. There are endless ways to improve customer experience, but in this article, we’re going to focus on the in-store return process, more specifically, how to make it easier on shoppers. Before we dive in, remember not to associate “returns” with “lost sales.” Making it simple … Read More